Legal

Privacy Policy

Last Updated: January 2025

HopeBridge Advisors operates as a third-party matching service that connects individuals with luxury addiction treatment facilities. This Privacy Policy describes how information is collected, used, and protected when the website and services are used.

1. INFORMATION COLLECTED

Information provided directly includes:

  • Name and contact information (phone number, email address)
  • Location information (city, state, zip code)
  • Insurance information (if provided)
  • Treatment preferences and needs
  • Any other information provided during consultation

Certain information is automatically collected when the website is visited:

  • IP address and browser information
  • Pages visited and time spent on site
  • Referring website information
  • Device and operating system information

2. HOW INFORMATION IS USED

The information collected is used to:

  • Match individuals with appropriate luxury treatment facilities
  • Contact regarding treatment options
  • Respond to inquiries and requests
  • Send information about treatment resources
  • Improve matching services
  • Comply with legal obligations

3. INFORMATION SHARING

Information may be shared with:

  • Treatment facilities that match needs and preferences
  • Network of luxury treatment centers for matching purposes
  • Service providers who assist in operations
  • Legal authorities when required by law
  • Emergency contacts if in crisis

Personal information is NOT sold to third parties for marketing purposes.

4. THIRD-PARTY TREATMENT FACILITIES

When individuals are connected with treatment facilities, those facilities have their own privacy policies. Privacy practices should be reviewed before engaging with them. HopeBridge Advisors is not responsible for the privacy practices of independent treatment centers.

5. DATA SECURITY

Reasonable security measures are implemented to protect personal information. However, no method of transmission over the internet is 100% secure. Absolute security of information cannot be guaranteed.

6. YOUR CHOICES

Available options include:

  • Opt out of communications by contacting the service
  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of information (subject to legal requirements)

To exercise these rights, contact (914) 677-9009

7. COOKIES AND TRACKING

The website uses cookies to:

  • Remember preferences
  • Analyze website traffic
  • Improve user experience

Cookies can be disabled through browser settings, but this may affect website functionality.

8. CHILDREN'S PRIVACY

Services are not intended for individuals under 18 years of age. Personal information from children under 18 is not knowingly collected. If a parent or guardian believes information about their child has been collected, contact should be made immediately.

9. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, contact (914) 677-9009

10. CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time. The updated version will be indicated by an updated "Last Updated" date. Continued use of services after changes constitutes acceptance of the updated policy.

11. MEDICAL DISCLAIMER

HopeBridge Advisors is a third-party matching service, not a medical provider. Any health information provided is used solely for matching purposes. For medical emergencies, call 911 immediately.

12. CONTACT INFORMATION

If there are questions about this Privacy Policy, please contact:

HopeBridge Advisors

Phone: (914) 677-9009

Website: hopebridgeadvisors.com

Location: Bronx, NY

Remember: This is a matching service that connects individuals with luxury treatment facilities. This is not a treatment center and medical services are not provided.